If for any reason you cannot point to your site in your web browser, here is a list of things you can do to troubleshoot the problem. It is recommended that you follow the steps in the order presented.

Ask a friend to point to your site

Ask a friend (who preferably uses a different ISP than you) to try pointing to the site. It will be a good indication as to whether the problem is with your connection or your ISP.

Try surfing other sites

Try pointing to other sites in your browser. It's entirely possible your ISP is experiencing connectivity problems, in which case the issue is with your Internet connection rather than your site's connectivity.

Check that your DNS has fully propagated

If you have just recently set up your hosting account with us, your site DNS records may not have fully propagated yet. It generally takes 24-72 hours for all the root servers around the world to update any changes in your DNS records. If you have a name based hosting account, try pointing to http://yourIP/~username (using the IP and username provided in your Welcome Email).

Assuming you have uploaded your site files to the server properly, you should be able to see your site. If so, it just means you will have to wait a bit longer for DNS to fully propagate.